Our Services

Acaché ability to rapidly gain an understanding of your business allows us to maximise opportunities in the current environment. To our clients (partners) this means that our services reflect value and meaning appropriate to their business at any given time.

Essentially our services are either (1) orientated to be specific to a project or program of work that reflects the implementation of strategy or plans; or (2) work that reflects our ability to support organisational development through vision-led design.

Project management principles underpins everything that we do. No matter what the work is, its intention, its benefits – we always ensure that we embark in a manner structured so that progress and development is communicated, value is delivered and expectations are met.

 

The Service Delivery model reflects our capability to support shared development of strategy and to support implementation with our partners. The three steps are encompassed by the constant input of leadership.

Service Delivery Model

DEFINE:
Investigation and definition of a clear and shared understanding of the situation, what actions are required and what result is expected.

DELIVER:
While adopting an inclusive approach to action planning and solution development, we leverage the clarity afforded by project management principles to coordinate our engagements. This discipline allows both complex and subtle initiatives to be delivered while maintaining appropriate investment, output and intent.

THRIVE:
Our team approaches the definition and delivery of every assignment or project from the viewpoint of contribution to the success of our client’s organisation. Our team utilises maturity and development frameworks to guide our contribution and to ensure that we transfer skills and create real capability, such that our clients are equipped for the next step on their journey.

LEAD:
The development and evolution of a vision for an organisation is a critical aspect of not only development of an organisation but in fact its sustainability. In a modern organisational environment it is essential to develop a real and compelling vision for the organisation and for this vision, and the path for its realisation, to be owned by the individuals in the organisation. The realisation of the vision will require that leaders facilitate the application of the potential of their team, and harness their inspiration and imagination to the development and delivery of strategy.

Acaché recognises that all investment in change should be done in the context of a balanced understanding of the needs of the business in the context in which it operates. The disciplines of portfolio, programme and project management are central to bringing objectivity and reduced uncertainty to achieving desired outcomes.

Acaché has extensive experience in these services within government and commercial contexts. Our consultants are familiar with a wide range of approaches to the evaluation and delivery of project outcomes and benefit realisation management. These include the Department of Finance’s Gateway Review process, the Cranfield Benefit Management Framework and our own proprietary methodologies.

Where appropriate our approach is to use, or recommend improvements to, methodologies already adopted within our client environments – recognising the significant investments that many organisations are making to establish and strengthen the utility of these methods. Alternatively, we bring a substantial track record in working with clients to analyse, select and implement approaches that are tailored to their unique project and organisational contexts.

We offer:

  • Project Services (planning, implementation and delivery of projects within the client environment)
  • Tailored advice and services on establishing or refining benefits management methodologies
  • Project/Programme Management Offices - establishment, review, refinement
  • Project outcome evaluations
  • Project recovery, triage or remedial actions
  • Coaching, mentoring, sit-beside consulting services for executives charged with delivering benefits
Acaché has an impressive track record in supporting the planning, implementation and benefits realisation of projects across commercial and public sectors. Our Project Services reflects our ability to inject our knowledge and capability through a specific project or program. The following is a list of projects/programs that we are capable of supporting:

  • Organisation/Business unit transformation or change
  • Capital or major asset acquisition or procurement
  • Technology Projects (for more detail see technology services):
    » Enterprise information systems (hardware and software)
    » Software Development (Off the shelf and bespoke)
    » Major and minor ICT infrastructure
  • Property and facility development
  • Project and Procurement management office
Whether you want to build platforms for growth or improve your productivity in the current environment, Acaché can support the developing of strategy, plans and ensure implementation delivers appropriate outcomes. Holistically, we ensure that the business context (the demands and opportunities for the business) are aligned with technology initiatives.

Acaché is experienced in planning, implementation and outcome delivery of various platforms and systems. The types of projects with which we have had significant success include:

  • Software Development
    » Content Management Systems
    » Learning and Development
    » Project Management system
    » Management Information Systems
    » Finance and Accounting Systems
  • Hardware/Infrastructure
    » Data centre/Mainframe relocation
    » Standard and managed operating environments
    » Initial design and introduction
  • Enterprise Systems
    » Enterprise Resource Planning
    » Business Intelligence
    » Information Architecture and Modelling
    » Knowledge Management
Significant change for any organisation must be addressed through the development of a transformational plan by which the journey from the current (AS IS) state to that of the envisaged (TO BE) state can be managed.

In undertaking the transformation journey from the “As Is” to the “To Be” an organisation must consider:

  • What holistic capabilities it has and how they are currently operating and utilised (the “As Is”)
  • Where it is going; what will that environment require; what results must they deliver; how must they operate; what capabilities must they possess to achieve this, (the “To Be”)

This requires that the complexity of an operating organisation be catered for by the analysis and plan development as well as by the support framework for the actual transformation.
Acaché caters for this real complexity by planning and facilitating transformational change through multiple perspectives in parallel, to ensure business continuity throughout the change and the maximisation of the potential of the developed entity. We recommend that the key perspectives include:

  • Vision and Strategy Objectives (strategic value models)
  • Business Functions (enterprise, business and systems architecture)
  • Service Delivery (Service delivery and systems lifecycle models)
  • Organisational Capability (holistic capability models)
Our services have both operational and strategic focus and value. Strategic consulting reflects your business’ orientation in the market and the needs of larger enterprises....when all the plans are said and done and the operations are moving along as projected....when acquiring a major asset or expanding your business or conversely....consolidating business to ensure resilience.

  • Major capital or asset Investment/Divestment
  • Mergers and acquisitions
  • Corporate Governance
  • Enterprise Risk Analysis and management
  • Public Private Partnerships
  • Strategic Alliances

 

Services We Offer

Our teams work with clients to identify and realise business value by supporting them in undertaking organisational assessments, aligning and transforming strategic initiatives, and preparing the organisation for their implementation. We do this through a number of outcome driven capabilities listed below.
  • Business Analysis
    (inc. Business Health Checks)
  • Strategy Planning, Development and Implementation
  • Succession Planning
  • Corporate Governance
  • Organisational Development
  • Business Case Development
  • Enterprise and Information Systems
  • Program/Project Management
  • Training Design and Development
  • Procurement & Acquisition Management
  • Systems and Software Development
  • Organisational Capability Analysis
  • Business Roadmaps (Value Development)
  • Benefits Realisation
  • Performance and Productivity Analysis
  • Change/Cultural Management
  • Business Continuity Planning
  • Crisis and Disaster Management
  • Risk Management
  • Enterprise Architecture

Recognised Better Practices

  • MSP, PRINCE2, PMBOK
  • OPM3, P3M3, P2M3
  • ITIL
  • CoBIT
  • Six Sigma
  • Business Score-carding
  • Business Process Mapping Notation (BPMN)
  • Zachman, TOGAF Enterprise Architecture
  • GITC (Accredited)

 


© 2001 Acaché Pty Ltd